Returns & Exchanges

At Cycology, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return window for items in original, unworn condition. If your new equipment doesn't meet your expectations, our streamlined process ensures a quick exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the products are securely protected for transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.